Shipping Policy

Last updated: September 10, 2026

At Kolorly, we work to make sure your order reaches you safely and on time.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time

Estimated delivery time is 3–8 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to carrier delays, customs, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking information.

Please allow 2–5 business days for tracking information to update.

Incorrect Address

Please make sure your shipping address is correct before placing your order. If you entered an incorrect address, contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at support@kolorly.com and we'll help you locate your package.

Contact Us

📧 support@kolorly.com
🌐 kolorly.com

Thank you for shopping with Kolorly! 🎨